AnalystXpress

Mobile money is the basic form of sophisticated MFS in emerging markets, comprised of a variety of financial services, delivered via mobile handsets. It is useful in emerging markets due to the lack of robust institutional and/or legal infrastructure supporting access to finance of the unbanked segments of populations.

The ticketing landscape can be split into two areas, event ticketing, and travel ticketing. Both these areas of ticketing have undergone digitalisation. This is often attributed to the COVID-19 pandemic, which definitely accelerated the process, but it was well underway before this...

While Juniper Research forecasts that SMS messaging will remain a dominant method of A2P communication over the next four years, and operators have begun investing in the security of their networks, it is vital to recognise that there are significant near and long-term threats that will limit the need for SMS in the business messaging space.

Payment cards have been a part of the financial lives of individuals and businesses as end products of complex payment systems over the years - instrumental in advancing the underlying payments technology and answering customer preferences and needs, constituting the cornerstone of a fully functioning payments ecosystem. Regardless of their evolution and popularity, cards now stand at a crossroad, and increasingly face competition from purely digital platforms.

Flash calling can be used in both 2FA and MFA (Multi-factor Authentication) for authenticating a service or action via multiple security and ID checks. Such calls offer a superior method for verification due to their frictionless and cost-effective nature.

There are many forms of recurring payments, ranging from everything from utility bills and phone contracts to SVOD services. However, following the rise of the subscription economy, the majority of recurring payments fall within this segment of the market. Subscription services have grown significantly in the past few years, with many businesses now running a subscription-based business model due to its many financial benefits.

OTT faces competition from both SMS and RCS but the rise in demand for conversational commerce and the desire to close the loop by adding payments to the mobile messaging functionality is making OTT particularly appealing to enterprises’ intent on customer engagement. However, Juniper Research notes that building on the success of OTT messaging will take more than a reliance of omnichannel and cost savings. OTT and communications platforms must also add...

The pandemic provided robocall scammers with more opportunity to plan and place their attacks, as more people were reliant on maintaining communication with others via calling. As technology has developed, scammers have become smart in the tactics they use to deceive end users, often posing as trusted organisations to obtain personal information of consumers.

Payments are in a constant state of development, but the current market has seen the possibilities for payment types accelerate beyond what many in the market expected. To date, blockchain has had a mixed impact across payments and banking, but the rise of stablecoins and CBDCs threatens to accelerate this impact significantly...

In 2021, Juniper Research forecast that roaming traffic was not expected to surpass pre-pandemic levels until 2024. However, with increasing strategic partnerships and success recorded in Proof of Concepts between operators, and the establishment of roaming agreements and value-added services, these figures have the potential to recover earlier than originally anticipated...