AnalystXpress

13
May
2022

Digital Wallets: The Catalyst for a New Payments Ecosystem

POSTED BY Nick Maynard
Driven by brands such as Apple Pay and Google Pay, and supported by smartphone and mobile device penetration, digital wallets are becoming go-to payment methods; offering convenience, speed, and security over traditional cash and contactless as well as the ability to store identity documents and serve as a primary interface for cryptocurrencies.
05
May
2022

Regtech Innovation: Key Trends & Challenges

POSTED BY Harshada Thok
Over the past few years, the concept of regtech has taken on much importance within the financial services ecosystem and beyond. During the COVID-19 pandemic, regulatory compliance has become more complicated and essential, meaning regtech is a highly dynamic and rapidly evolving area.
29
Apr
2022

What Opportunities (and Risks) Will MNOs Find in the Carrier Billing Space?

POSTED BY Nick Maynard
Historically, carrier billing was effectively the default payment method for digital services such as mobile device personalisation. However, the rise of app stores and increases in smartphone penetration in developed markets has been instrumental in driving the migration to carrier billing.
25
Apr
2022

5G Market Insights: An Interview with Orange

POSTED BY Chris Phillips
Juniper Research interviewed Karine Dussert-Sarthe, EVP Orange Innovation Marketing & Design, Orange Group, in March 2022
20
Apr
2022

How Is the Cross-border eCommerce Landscape Evolving?

POSTED BY Nick Maynard
Online marketplaces offer a way for shoppers to browse a wide range of items on a single site at competitive prices. They have been a major driver in the growth of cross-border eCommerce in recent years.
14
Apr
2022

The Key Features of Smart Buildings Deployment

POSTED BY Nick Maynard
At present, many older building systems operate independently, and many are inherently inefficient as they lack the monitoring capability that would enable them to adapt effectively to different conditions or modes of operation. Critically, in the current environment, smart buildings must use renewable energy. Not only is this good for the environment, it can also substantially cut running costs.
13
Apr
2022

Robocalling Market Insights: An Interview with Neustar

POSTED BY Scarlett Woodford
We sat down with Bart Pesavento, Director of Product Marketing, Contact Center and Communications Solutions of FDA award winners Neustar, a TransUnion company, to discuss the current robocalling landscape.

We discussed the main issues associated with robocalling and the role of regulatory standards, as well as Neustar's innovative solution to mitigate the risks posed by illegal and unwanted robocalls.
07
Apr
2022

The Evolution of Digital Loyalty Programmes

POSTED BY Harshada Thok
Customer loyalty has been undergoing significant technological transformation for the past 10 years. Retailers are focusing on greater innovation and effective loyalty solutions to accelerate their revenue growth and promote brands more efficiently. The driving factor for retailers’ increased interest in loyalty programmes is the fact that it helps build trust between customer and business. Loyalty programmes help retailers retain their existing customers, as well as attracting new customers.
30
Mar
2022

Digital Therapeutics & the Path to Healthcare Revolution

POSTED BY Adam Wears
The last year has seen digital therapeutics undergo a significant shift; from niche technologies unfamiliar to consumers and clinicians, to part of a larger movement within the digital health space towards a delivery model that prioritises proactive prevention, management, and treatment of medical conditions before they significantly affect patients’ lives.
24
Mar
2022

The Role of Chatbots in the Omnichannel Experience

POSTED BY Elisha Sudlow-Poole
The chatbot ecosystem is relatively robust, and the chatbot market’s current growth is due to a variety of technological advancements, including the integration of predictive analytics, blockchain, cloud computing, machine learning, and the development of self-learning chatbots. These learning abilities allow the chatbot to adapt to changing digital environments without the need to manually alter any code or algorithms, as it is able to learn from others’ actions, decisions and experiences.
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