AnalystXpress

The mobile market has always been prone to digital disruption. However, this has become more pronounced in the last two decades, with fixed-line telephone services falling into widespread decline at the same time as new mobile voice services and superior connectivity modes (including 4G LTE and 5G) enter widespread usage.

Driven by brands such as Apple Pay and Google Pay, and supported by smartphone and mobile device penetration, digital wallets are becoming go-to payment methods; offering convenience, speed, and security over traditional cash and contactless as well as the ability to store identity documents and serve as a primary interface for cryptocurrencies.

Over the past few years, the concept of regtech has taken on much importance within the financial services ecosystem and beyond. During the COVID-19 pandemic, regulatory compliance has become more complicated and essential, meaning regtech is a highly dynamic and rapidly evolving area.

Historically, carrier billing was effectively the default payment method for digital services such as mobile device personalisation. However, the rise of app stores and increases in smartphone penetration in developed markets has been instrumental in driving the migration to carrier billing.

Juniper Research interviewed Karine Dussert-Sarthe, EVP Orange Innovation Marketing & Design, Orange Group, in March 2022

Online marketplaces offer a way for shoppers to browse a wide range of items on a single site at competitive prices. They have been a major driver in the growth of cross-border eCommerce in recent years.

At present, many older building systems operate independently, and many are inherently inefficient as they lack the monitoring capability that would enable them to adapt effectively to different conditions or modes of operation. Critically, in the current environment, smart buildings must use renewable energy. Not only is this good for the environment, it can also substantially cut running costs.

We sat down with Bart Pesavento, Director of Product Marketing, Contact Center and Communications Solutions of FDA award winners Neustar, a TransUnion company, to discuss the current robocalling landscape.

We discussed the main issues associated with robocalling and the role of regulatory standards, as well as Neustar's innovative solution to mitigate the risks posed by illegal and unwanted robocalls.

Customer loyalty has been undergoing significant technological transformation for the past 10 years. Retailers are focusing on greater innovation and effective loyalty solutions to accelerate their revenue growth and promote brands more efficiently. The driving factor for retailers’ increased interest in loyalty programmes is the fact that it helps build trust between customer and business. Loyalty programmes help retailers retain their existing customers, as well as attracting new customers.

The last year has seen digital therapeutics undergo a significant shift; from niche technologies unfamiliar to consumers and clinicians, to part of a larger movement within the digital health space towards a delivery model that prioritises proactive prevention, management, and treatment of medical conditions before they significantly affect patients’ lives.