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Terms & Conditions

Terms and Conditions of Trading

Definitions

References to "Juniper Research" in this document mean Juniper Research Limited.
"The Client" means any person or company to whom Juniper Research shall supply, or contract to supply goods and services.
"The Material" means all publications and other material supplied by Juniper Research to the Client.

Effective Conditions

These terms and conditions shall apply to every contract for the sales of goods or services by Juniper Research in preference to any terms and conditions upon which the Client may trade whether or not Juniper Research shall have received notice thereof. The placing of an order shall be deemed to constitute an unqualified acceptance of these terms.

Variation

No alteration or variation of these terms and conditions shall be effective unless agreed in writing and signed by an authorised representative of Juniper Research.

Order Acceptance

Except at the sole discretion of Juniper Research only orders made in writing and received by postal mail, facsimile or through a secure website ordering process shall be accepted and acted upon.

Prices

Unless otherwise stated, all prices are in Pounds (£) sterling and exclusive of VAT.
All quotations are subject to a firm order being placed within two months, unless otherwise stated.

Juniper Research reserves the right to increase the current rates from time to time prior to the placement of an order by notice to the Client.

If despatch by express service is required, Juniper Research reserves the right to invoice the additional costs incurred.

Payment

Payment for work shall be made within 28 days from the date of invoice unless otherwise specifically agreed in writing. If payment is not made on the due date, Juniper Research may charge interest at its discretion on the overdue amount at the rate of 2% per month.

Delivery

Whilst delivery and completion dates are given in good faith, such dates are not guaranteed and Juniper Research accepts no liability for delay in delivery or completion, however caused. Juniper Research shall not be liable for any damage or loss suffered as a result of any delay in delivery.

Cancellation

Cancellation of service products or consultancy contracts once a contract has been signed and commenced will not give right to any form of reimbursement or non payment of outstanding dues except in the event of special contributing circumstances and at the sole discretion of Juniper Research.

Returned Goods

Goods sold are not returnable unless such a return is expressly authorised in writing by Juniper Research and in the event of such consent being given, Juniper Research may apply a reasonable handling charge in respect of the goods returned.
Subject to these conditions all returned goods shall be delivered to Juniper Research carriage paid and until received by Juniper Research are at the Client's risk.

Notice of Faults

Any discrepancies in quality or quantity or any damage or loss must be notified to Juniper Research within 10 working days of delivery in default of which the Client will be deemed to have accepted delivery of the goods or services in accordance with the order.

Products

Juniper Research reserves the right to withdraw any product from its range of any time or to withdraw any quotation prior to order without notice.

Licenses

Juniper Research reports are sold under license. The definitions of these license are as follows: 

-  The purchase of a 'Single User License' grants access to a specific report for one person only and must not be shared with other employees within or without the same company.

- The purchase of a 'Multi-User License grants access to a specific report for two to five users only within the same company.

- The purchase of an 'Enterprise-Wide' License grants access to a specific report to a company wide audience. This excludes subsidiary companies or other companies within a group of companies.

Reports and other publications purchased from Juniper Research must remain within the license conditions and must not be shared or reproduced for other parties outside these conditions or for public consumption. Execptions to these conditions require prior permission from a Director of Juniper Research.

Copyright and Intellectual Property

The Material will be proprietary to Juniper Research and the copyright and all other intellectual property rights of whatever nature therein shall belong to and remain with Juniper Research. For the avoidance of doubt, Juniper Research may use all or part of the reports or material to be supplied for contracts with other clients of Juniper Research.

Confidentiality

The Client acknowledges that the contents of the Material are confidential and may not be reproduced or duplicated in any way or distributed to any person who is not a full-time employee of the Client and under an express duty of confidentiality to the Client. The Client agrees to take all reasonable measures to safeguard the confidentiality of the Material.

Unless the Client specifically requests to remain anonymous, no attempt will be made to keep his participation confidential. However, subject to the written request of the Client, Juniper Research will hold confidential all information concerning the Client and his participation which is not already in the public domain.

Liability

Whilst every effort will be made to ensure the accuracy and the completeness of the information presented, no liability can be accepted by Juniper Research for the consequence of any loss, damage to documents, papers or other property supplied by Juniper Research by the Client.

The Client shall not, without Juniper Research's written consent, assign or transfer or purport to transfer this contract or the benefit thereof to any person whatsoever.

Bills of Exchange

Any promissory note, bill of exchange or other negotiable instrument received by Juniper Research from the Client shall not be a negation of debt for which it is given and the Client hereby waives presentment notice of dishonour and protest where applicable.

Enforceability of Conditions

Each condition hereof is to be construed as an individual and separate condition and the invalidity of any one or more conditions shall not affect the validity or enforceability of the remainder.

Legal Construction

These terms and conditions shall be subject to and construed in accordance with the laws of England and the Client irrevocably submits to the non-exclusive jurisdiction of the English courts.