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Mobile Wallets
OverviewJuniper Research is a leading payments strategy expert, providing a comprehensive coverage of the different payment mechanisms including online, mobile, card, and contactless. 
This research explores current and planned wallet deployments across both developed and developing markets, analysing the key criteria for success in each case and considering the opportunities that they present for players across the value chain.

Key Features

  • Wallet evolution, key trend and primary challenge assessment.
  • Key market case studies and analysis.
  • Opportunities assessment for key stakeholder segments.
  • Market forecasts for mobile wallet users, usage and revenue opportunities split by 8 key regions, and by 11 national markets.

Key Questions

  1. How has Apple Pay stimulated the contactless wallet space?
  2. What are the prospects for retailer and bank-led wallet services?
  3. Which markets are seeing the strongest growth in mobile wallet adoption?
  4. What are the primary requirements for mobile wallets in developing markets?
  5. What is the potential for P2P (Person to Person) services in developed markets?

Companies Referenced

Case Studies: Safaricom, Alipay, Apple Pay, Softcard, Weve, Venmo

Companies mentioned: 4T, 7-Eleven, Aditya Birla Nuvo, Air Kenya, Alibaba, Amazon, Amdocs, American Express, AMP Bank, Apple, AT&T, Bank of America, Bank of Scotland, Bank Pekao, Bankinter, Barclaycard, Barclays, BBVA, Best Buy, Bharti Airtel, Bloomingdale’s, Braintree, Capital One, Chase Bank, Cholamandalam Distribution Services, Citrus Payments Solutions, CUA, Cumberland Building Society, CVS, Danske Bank, Department of Posts, Disney, EE (Everything Everywhere), Ericsson, eServGlobal, Europay, Eventbrite, Fino PayTech, Gemalto, Getin Bank, Giesecke & Devrient, Google, GSMA, Halifax, HSBC, Idea Cellular, Kenya Airways, La Caixa, Lenddo, Lloyds Banks, Macy’s, Mahindra Comviva, MasterCard, MCX (Merchant Customer Exchange) Consortium, Meijer, Mobey Forum, MTN, Naivas Supermarkets, National Securities Depository, NFC Forum, Nokia, NXP, O2, Oberthur, One MobiKwik Systems, One97 Communications, Orange, Oxigen Services, PayPal, Rabobank, Rakuten, RBC, RBI (Reserve Bank of India), Reliance Industries, Reliance Jio, Rite Aid, Safaricom, Safarilink, Samsung, Santander, SAP, Sears, Shri Dilip Shantilal Shanghvi, Shri Vijay Shekhar Sharma, SIMalliance, SimplyTapp, SK Telecom, Softcard, Sony, Square, Staples, Starbucks, StubHub, Target, Tata DOCOMO, Tech Mahindra, Telefonica, Ticketmaster, T-Mobile, TSB, Uchumi Supermarkets, UK Payments Council, UnionPay, Venmo, VeriFone, Verizon, Visa, Visa Europe, Visualead, Vodafone, VUB, Walmart, WeChat, Weve.

Data & Interactive Forecast

Juniper Research’s highly granular IFxls (Interactive Forecast Excels) enable clients to manipulate Juniper’s forecast data and charts to test their own assumptions, perform what-if analysis; and compare select markets side by side in customised charts and tables. IFxls greatly increase clients’ ability both to understand a particular market and to integrate their own views into the model.
Forecast suite includes:
  • Regional and national adoption figures for mobile wallets, including data on 11 key markets (Canada, China, Denmark, Germany, Japan, Norway, Portugal, Spain, Sweden, UK and US).
  • Regional usage levels, transaction volume and transaction value data.
  • Interactive Scenario tool allowing user the ability to manipulate Juniper’s data for 3 different metrics.
  • Access to the full set of forecast data of more than 1,000 data points.

Research Options

All research reports now come with an enterprise-wide licence

Mobile Wallets: Contactless & Remote Payments 2015-2020

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This market leading research from Juniper has been thoroughly revised and updated for 2015/6, providing in-depth analysis of the trends shaping the mobile wallet space today, including an assessment of the opportunities for wallet deployments in both developed and developing markets. The research offers an in-depth analysis of the key services that will drive wallet adoption over the next 5 years.

The research suite is delivered in PDF and Excel formats and includes:

1. Mobile wallet evolution and core use cases in developed and developing markets.
2 .Contactless wallet ecosystem analysis and opportunity assessment for stakeholders.
3. Five year benchmark forecasts for key metrics, including mobile wallet user and by 8 key regions for the following sectors: ◦
·         Mobile Wallets With Contactless Capabilities
·         Average Usage Levels
·         Total Transaction Volumes
·         Total Transaction Values
4. Interactive Forecast Excel – highly granular dataset comprising more than 1,000 data points, allied to an Interactive Scenario tool giving users the ability to manipulate Juniper’s data.

Download a summary of the table of contents and forecasts above, or request a detailed list of every table and chart via

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Research Details

Windsor Holden
Commerce & Money
8 Key Regions - includes North America, Latin America, West Europe, Central & East Europe, Far East & China, Indian Subcontinent, Rest of Asia Pacific and Africa & Middle East
Canada, China, Denmark, Germany, Japan, Norway, Poland, Spain, Sweden, UK, USA

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