Mobile Money Transfer & Remittances

Overview

-  New  'Sophisticated Financial Services' Segment Included
-  Definitive Reference Source for the Industry
-  Completely Revised & Updated
-  Extensive Forecasting Suite

This report provides a thorough analysis of the key issues and trends influencing the Global Mobile Remittance/Transfers market. The structure and ecosystem of the sector is presented alongside a discussion of the key market trends and player initiatives. Revenue opportunities are identified and clear recommendations made for players in the market.

Four comprehensive forecasting suites are presented that detail the opportunity for national mobile money transfers, international money transfers, sophisticated financial services and global mobile money transfers as a whole. Mobile money transfer users are projected as well as transaction frequencies, size of transactions and their associated values for each of these market segments.

The report looks in detail at the exciting opportunity for improving the lives of the 'great unbanked' around the world as well as identifying opportunities in the developed world. The status and growth potential for the global money transfer market is quantified alongside the analysis of key developments expected over 2009 and 2010 period.

Table of Contents

Executive Summary

1. Mobile Commerce & Payments Market Trends

1.1 Introduction       
Figure 1.1: Telstra 1H 2009 Mobile Revenues Split by Voice and Data       
1.2 Market Drivers and Constraints       
Figure 1.2: Mobile Payments: Summary of Market Drivers & Constraints       
1.2.1 Drivers       
1.2.2 Constraints       
1.3 Mobile Payments Market Structure       
1.3.1 Definition       
Figure 1.3: Generic mCommerce Payment Process       
1.4 Segmentation       
1.4.1 Mobile Commerce Segments       
Figure 1.4: Mobile Commerce Market Segmentation       
i. Categories of Mobile Payments       
a) Remote Mobile Payment Sub-segments       
b) Point of Sale Payment Sub-segments       
1.5 Classification of Payment Schemes       
Table 1.1: Mobile Payment Classification       
1.5.1 Remote Mobile Payment       
i. Person-to-Person (P2P) Payment       
ii. Mobile Phone Bill - \\\\\\\\\\\\\\\"D2B\\\\\\\\\\\\\\\" (direct to bill) Payment       
iii. PRSMS (Premium Rate SMS) - Digital Goods       
iv. Online - Payment for the Mobile Web & WAP Billing       
v. SMS Payment - Mobile Wallet and Account Based Payment       
Figure 1.5: PayPal Mobile \\\\\\\\\\\\\\\"Text To Buy\\\\\\\\\\\\\\\"       
vi. Remote Physical/ Mobile Web & WAP Billing       
1.5.2 POS (Point of Sale) Mobile Payment       
i. NFC Payments       
ii. Text and PIN       
1.6 On Deck & Off Deck

2. Money Transfers: Setting the Scene

2.1 Transformational and Additive Banking       
Table 2.1: Transformational and Additive Banking       
2.2 Drivers and Constraints       
Figure 2.1: Mobile Money Transfer: Drivers and Constraints       
2.2.1 Mobile Money Transfer Drivers       
2.2.2 Mobile Money Transfer Constraints       
2.3 Payments in the Underbanked Developed World       
Figure 2.2: USA Bank Account Ownership       
2.4 World Bank Remittances Forecasts       
Figure 2.3: World Remittance Flows to Developing Countries ($bn) 2008-2011       
2.5 GSMA Mobile Money Initiatives       
2.5.1 MMT (Mobile Money Transfer)       
2.5.2 MMU (Mobile Money for the Unbanked)       
2.6 Mobile Money Transfer Services and Trials       
Figure 2.4: Total Active Mobile Money Transfer Services and Beyond Split by 8 Key Regions 2008 - 2010       
Table 2.2: Total Active Mobile Money Transfer Services and Beyond Split by 8 Key Regions 2008 - 2010       
3. Vendors & Applications   

3. Vendors & Applications

3.1 Introduction       
3.2 Fundamo       
i. Overview       
ii. Market Update       
iii. Product Update       
iv. Market Issues       
3.3 Sybase 365       
i Products and Markets Update       
ii Market Trends and Lessons Learned       
3.4 Mi-Pay       
i Products and Markets Update       
ii Market Trends       
3.5 Utiba       
3.6 Trivnet       
3.7 Roamware/Macalla

4. Operators & Services

4.1 Variety of Operator Types       
Figure 4.1: Mobile Money Ecosystem Operator Types       
4.2 Safaricom M-PESA       
i Service Description       
ii Service Statistics       
Figure 4.2: M-PESA Tariff       
4.3 Smart Money       
Figure 4.3: SmartMoney Service Features       
4.4 Western Union       
i Strategy Insight       
Figure 4.4: Western Union Customers - Mobile Usage       
ii Market Feedback       
iii UK/Kenya Pilot International Service       
Figure 4.5: Cash2Kenya Pilot Service Screenshot and Phone       
4.5 Nokia Money       
4.6 MoneyBox Africa       
Figure 4.6: MoneyBox P2P Payment Process       
4.7 MasterCard       
i. MasterCard MoneySend       
ii. MasterCard MoneySend Strategy       
iii. MasterCard MoneySend Markets       
4.8 Yellow Pepper       
i. Latin America Strategy       
ii. Transaction Trends       
4.9 Celcom       
Figure 4.7: Celcom AirCash Charges       
4.10 Phone1 US       
4.11 Visa       
i. Visa Mobile Strategy       
Figure 4.8: Visa Mobile Strategy       
ii. Visa Mobile Money Services       
4.12 Obopay       
Figure 4.9: Obopay iPhone Screenshot       
4.13 Belgacom ICS HomeSend Service       
Figure 4.10: Belgacom ICS HomeSend Solution       
Figure 4.11: HomeSend Information & Funds Flow       
4.14 Globe GCASH       

5. Mobile Money Transfer Forecasts

5.1 Market Segmentation       
5.1.1 National Transfers       
5.1.2 Sophisticated Financial Services       
5.1.3 International Transfers or Remittances       
5.2 Methodology       
5.2.1 Approach and Assumptions       
Figure 5.1: Mobile Money Transfer Market Forecast Methodology       
5.2.2 Geographical Splits       
5.3 Mobile Subscriber Forecast       
Figure 5.2: Mobile Subscriber Base (m) Split by 8 Key Regions 2009 - 2014       
Table 5.1: Mobile Subscriber Base (m) Split by 8 Key Regions 2009 - 2014       
5.4 Transaction Value Forecasts for All Mobile Money Transfers       
Figure 5.6: Total Value of All Mobile Money Transfers p.a. ($m) Split by 8 Key Regions Forecasts 2009 - 2014       
Table 5.3: Total Value of All Mobile Money Transfers p.a. ($m) Split by 8 Key Regions Forecasts 2009 - 2014       
Figure 5.7: Comparison of National, Sophisticated Financial Services & International Mobile Money Transfer Values (% of total) 2009 - 2014       
Table 5.4: Comparison of National, Sophisticated Financial Services & International Mobile Money Transfer Values (% of total) 2009 - 2014       
5.5 Service Provider Revenue Opportunity Forecasts       
Figure 6.3: Roshan Tariffs       
Figure 5.4: Zain Zap Tariffs       
5.6 Total Service Provider Revenue Opportunity       
Figure 5.5: Total Service Provider Mobile Money Transfer Revenue Opportunity p.a. ($m) Split by 8 Key Regions 2009 - 2014       
Table 5.2: Total Service Provider Mobile Money Transfer Revenue Opportunity p.a. ($m) Split by 8 Key Regions 2009 - 2014   

6. National Money Transfer Forecasts

6.1 User Forecasts       
6.1.1 Main Trends       
i. Total National Money Transfer Users       
ii. Africa & Middle East       
iii. Far East & China       
iv. Indian Sub Continent       
Figure 6.1: Number of Mobile Users Making National Transfers (m at year end) Split by 8 Key Regions 2009 - 2014       
v. Rest of Asia Pacific       
vi. South America       
vii. Eastern Europe       
viii. North America & Western Europe       
Table 6.1: Number of Mobile Users Making National Transfers (m at year end) Split by 8 Key Regions 2009 - 2014       
Figure 6.2: Number of Mobile Users Making National Transfers (m average) Split by 8 Key Regions 2009 - 2014       
Table 6.2: Number of Mobile Users Making National Transfers (m average) Split by 8 Key Regions 2009 - 2014       
6.2 Transaction Traffic Forecasts       
Figure 6.3: Average Number of National Mobile Money Transfer Transactions per User p.a. Split by 8 Key Regions 2009 - 2014       
Table 6.3: Average Number of National Mobile Money Transfer Transactions per User p.a. Split by 8 Key Regions 2009 - 2014       
Figure 6.4: Total Number of National Mobile Money Transfer Transactions (m) p.a. Split by 8 Key Regions 2009 - 2014       
Table 6.4: Total Number of National Mobile Money Transfer Transactions (m) p.a. Split by 8 Key Regions 2009 - 2014       
6.3 Transaction Size Forecasts       
Figure 6.5: Average Size of National Transactions ($) Split by 8 Key Regions 2009 - 2014       
Table 6.5: Average Size of National Transactions ($) Split by 8 Key Regions 2009 - 2014       
6.4 Transaction Value Forecasts       
Figure 6.6: Total Value of National Transactions p.a. ($m) Split by 8 Key Regions 2009 - 2014       
Table 6.6: Total Value of National Transactions p.a. ($m) Split by 8 Key Regions 2009 - 2014       
6.5 Transaction Value per User Forecasts       
Figure 6.7: National Transaction Value per User p.a. ($) Split by 8 Key Regions 2009 - 2014       
Table 6.7: National Transaction Value per User p.a. ($) Split by 8 Key Regions 2009 - 2014       
6.6 Service Provider Revenue Opportunity Forecast       
Figure 6.8: Service Provider National Mobile Money Transfer Revenue ($m) Split by 8 Key Regions 2009-2014       
Table 6.8: Service Provider National Mobile Money Transfer Revenue ($m) Split by 8 Key Regions 2009-2014

7. Microcredits, Savings & Insurance Payment Forecasts

7.1 Sophisticated Mobile Financial Services Defined       
7.2 User Forecasts       
Figure 7.1: Number of Sophisticated Mobile Financial Services Users (m at year end) Split by 8 Key Regions 2009 - 2014       
Table 7.1: Number of Sophisticated Mobile Financial Services Users (m at year end) Split by 8 Key Regions 2009 - 2014       
Figure 7.2: Number of Sophisticated Mobile Financial Services Users (m average) Split by 8 Key Regions 2009 - 2014       
Table 7.2: Number of Sophisticated Mobile Financial Services Users (m average) Split by 8 Key Regions 2009 - 2014       
7.3 Transaction Traffic Forecasts       
Figure 7.3: Average Number of Sophisticated Mobile Financial Service Transactions per User p.a. Split by 8 Key Regions 2009 - 2014       
Table 7.3: Average Number of Sophisticated Mobile Financial Service Transactions per User p.a. Split by 8 Key Regions 2009 - 2014       
Figure 7.4: Total Number of Sophisticated Mobile Financial Service Transactions (m) p.a. Split by 8 Key Regions 2009 - 2014       
Table 7.4: Total Number of Sophisticated Mobile Financial Service Transactions (m) p.a. Split by 8 Key Regions 2009 - 2014       
7.4 Transaction Size Forecasts       
Figure 7.5: Average Size of Sophisticated Mobile Financial Service Transactions ($) Split by 8 Key Regions 2009 - 2014       
Table 7.5: Average Size of Sophisticated Mobile Financial Service Transactions ($) Split by 8 Key Regions 2009 - 2014       
7.5 Transaction Value Forecasts       
Figure 7.6: Total Value of Sophisticated Mobile Financial Service Transactions p.a. ($m) Split by 8 Key Regions 2009 - 2014       
Table 7.6: Total Value of Sophisticated Mobile Financial Service Transactions p.a. ($m) Split by 8 Key Regions 2009 - 2014       
7.6 Transaction Value per User Forecasts       
Figure 7.7: Sophisticated Mobile Financial Service Transaction Value per User p.a. ($) Split by 8 Key Regions 2009 - 2014       
Table 7.7: Sophisticated Mobile Financial Service Transaction Value per User p.a. ($) Split by 8 Key Regions 2009 - 2014       
7.7 Service Provider Revenue Opportunity Forecast       
Figure 7.8: Service Provider Sophisticated Mobile Financial Service Revenue Forecast ($m) Split by 8 Key Regions 2009 - 2014       
Table 7.8: Service Provider Sophisticated Mobile Financial Service Revenue Forecast ($m) Split by 8 Key Regions 2009 - 2014       
7.8 Incremental Value from Sophisticated Mobile Financial Services       
Figure 7.9: Incremental Value from Sophisticated Mobile Financial Services Compared to National Mobile Money Transfers (%) Split by 8 Key Regions 2009-2014       
Table 7.9: Incremental Value from Sophisticated Mobile Financial Services Compared to National Mobile Money Transfers (%) Split by 8 Key Regions 2009-2014       
8. International Money Transfer Forecasts       
8.1 Impact of the Recession       
Figure 8.1: Remittance Flows to Developing Countries - Growth (%) 2005 - 2011       
8.2 User Forecasts       
Figure 8.2: Number of Mobile Users Sending International Transfers (m at year end) Split by 8 Key Regions 2009 - 2014       
Table 8.1: Number of Mobile Users Sending International Transfers (m at year end) Split by 8 Key Regions 2009 - 2014       
Figure 8.3: Number of Mobile Users Sending International Transfers (m average) Split by 8 Key Regions 2009 - 2014       
Table 8.2: Number of Mobile Users Sending International Transfers (m average) Split by 8 Key Regions 2009 - 2014       
8.2 Transaction Size Forecasts       
Figure 8.4: Average Size of International Transactions ($) Split by 8 Key Regions 2009 - 2014       
Table 8.3: Average Size of International Transactions ($) Split by 8 Key Regions 2009 - 2014       
8.3 Transaction Traffic Forecasts       
Figure 8.5: Average Number of International Mobile Money Transfers Sent per User p.a. Split by 8 Key Regions 2009 - 2014       
Table 8.4: Average Number of International Mobile Money Transfers Sent per User p.a. Split by 8 Key Regions 2009 - 2014       
Figure 8.6: Total Number of International Mobile Money Transfers Sent (m) p.a. Split by 8 Key Regions 2009 - 2014       
Table 8.5: Total Number of International Mobile Money Transfers Sent (m) p.a. Split by 8 Key Regions 2009 - 2014       
8.4 Transaction Value Forecasts       
Figure 8.7: Total Value of International Transactions p.a. ($m) Split by 8 Key Regions 2009 - 2014       
Table 8.6: Total Value of International Transactions p.a. ($m) Split by 8 Key Regions 2009 - 2014       
Figure 8.8: Worldwide Remittances p.a. ($bn) 2000 - 2008       
Table 8.7: Worldwide Remittances p.a. ($bn) 2000 - 2008       
8.5 International Transaction Value per User Forecasts       
Figure 8.9: International Transaction Value per User p.a. ($) Split by 8 Key Regions 2009-2014       
Table 8.8: International Transaction Value per User p.a. ($) Split by 8 Key Regions 2009-2014       
8.6 Service Provider Revenue Opportunity Forecast       
Figure 8.10: Service Provider International Mobile Money Transfer Revenue Forecast ($m) 2009 - 2014       
Table 8.9: Service Provider International Mobile Money Transfer Revenue Forecast ($m) 2009 - 2014

9. Mobile Payments Standards & Forums

9.1 Introduction       
9.1.1 Who is Doing What?       
Table 9.1: Overview of Selected Forum Activity       
9.2 CGAP       
9.3 ETSI       
9.3.1 Members       
9.4 The GSM Association       
9.4.1 Mobile Money Activities       
Figure 9.1: GSMA Mobile Money Activities       
9.4.2 Members       
9.5 International Organisation for Standards (ISO)       
9.5.1Members       
9.6 Mobey Forum       
10.6.1Members       
9.7 Open Mobile Alliance (OMA)       
9.7.1 Members       
9.8 European Payments Council       
9.9 The World Bank       
9.10 Gates Foundation       
9.11 Further Organisations

Companies Referenced

Belgacom ICS, Celcom, CGAP, ETSI, Fundamo, Gates Foundation, Globe GCASH, GSMA, Macalla, MasterCard, Mi-Pay, Mobey Forum, MoneyBox Africa, M-PESA, Nokia, Obopay, Phone1, Roamware, Roshan, Safaricom, Smart Money, Sybase365, Trivnet, Utiba, Visa, Western Union, Yellow Pepper, Zain