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Archive for November 5th, 2010

Queueing: Forever a UK Favourite Pastime?

by on November 5th, 2010

This week, having experienced once again the frustration of trying to pay for lunch in the supermarket, I was fascinated to read the release today from The UK Payments Council. The scenario goes something like this. 4 staffed checkouts and 6 self service checkouts are available. You choose the one with the shortest queue (no [...]

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